With our dedication and expertise in proactive Database Management Solutions, Technology Management's clients are assured that their database will continue to run smoothly. Our clients focus on growing their business. Technology Management focuses on supporting them with technology solutions. Instead of procuring, implementing and managing database servers and systems on their own, Technology Management saves their clients up to 50% time and spending over traditional internal solutions.

Great performance and scalability An outstanding 99.99% uptime Powerful data recovery Four-layer security: network-based, operating system, database and application layers of security Oracle certified service An unbeatable price Technology Management's services could be provided in the form of a Service Level Agreement (SLA) and On-site or Off-site Consulting. Technology Management differentiates three levels of SLAs: Bronze Support Services, Silver Support Services, and Gold Support Services. All services could be provided on a remote basis if your company has secure network communication like Virtual Private Network, SSH connection etc.

Bronze SLA Goals. Technology Management will provide proactive and on-going management and support in development or non-critical production environment to minimize system downtime during hours identified by the client and avoid data losses due to system hardware failures or human errors with 24 hours response time to Client's issues (Datawarehouse and Development environment). Database Availability Backup and Recoverability Database Security Efficient Storage Management Development Requests (Consulting) Silver SLA Goals. Technology Management will provide proactive and on-going management and support in development or production environment to minimize system downtime during hours identified by the client and avoid data losses with 6 hours response time to Client's issues. Database Availability Backup and Recoverability Development Instances Synchronizations or Database Performance (Production) Database Security Efficient Storage Management Project Transition to Production Environment (Consulting) Gold SLA Goals. Technology Management will provide proactive and on-going management and support in 24 x 7 critical production environment to minimize system downtime and revenue losses with 15 minutes response time to Client's issues. Database Availability Backup and Recoverability Database Performance Database Security Efficient Storage Management Application Access Management and Performance Consulting Services. Technology Management can provide: Capacity Planning: Disk, memory, network requirements. Storage Utilization: Space efficiency for Enterprise Storages: IBM Enterprise Storage "Shark", EMC Storage, Sun Storage A5200 …etc. Installations: Oracle Server, Oracle Clients, Oracle Enterprise Manager, 10gAS: Oracle Forms and Reports, Oracle Portal etc. Operating Systems platforms: Unix HP-UX, Sun Solaris, AIX, Linux, WIN NT/2000. Configurations: Oracle Standby Server with automated standby option, Oracle Multithreaded Server, Oracle Connection Manager, load-balanced Form and Report Servers, Oracle Clusters, Replication, Parallel Query option, Oracle Enterprise Manager configuration: jobs and events, notifications… etc. Oracle Software Upgrades: Install and apply Oracle patches. Database Creation: with calculated initialization parameters to support your application. Database Tuning, Optimization and Management: Creation shell scripts to manage databases on UNIX. Creation SQL scripts to manage databases. Oracle Enterprise Manager. BMC Patrol for Oracle, TNG Unicenter etc. Database Migration: Migrate instance due to server releases upgrades. Format and migrate non-Oracle Data to Oracle Database. Backup and Recovery Solutions: Tivoli Data Protection for Oracle, Veritas NetBackup for Oracle, BMC Patrol for Oracle, Oracle Recovery Manager, Oracle Export Utility, customized scripts etc. Oracle Database and Application Security: Secure remote database connection. Database users and roles, privileges and views. Operating system authentication for database users.